Tourism Council seeks repeal of new hiring regulations, claims it places undue burden on sector

The Tourism Council of Zambia (TCZ) has called for the repeal of new regulations introduced by the Zambia Qualifications Authority (ZAQA) under the Zambia Qualifications Authority Act No. 8 of 2024.

TCZ Chairman, Yousuf Zumla, expressed concern over the mandatory qualification verification through ZAQA before hiring, citing the burden this places on the tourism sector.

The fees, ranging from K50 to K1,200, are expected to increase operational costs, particularly for small and medium enterprises (SMEs), which make up the majority of the industry.

Zumla warned that the requirement would slow recruitment processes, especially during peak seasons, potentially leading to staffing shortages and diminished service quality.

He also raised concerns about the negative impact on Zambia’s ambitious tourism growth targets, noting that unnecessary bureaucratic hurdles could deter investors and partners.

Non-compliance with the regulations could result in penalties of up to K40,000 or one-year imprisonment, further straining businesses already facing economic challenges.

Zumla urged the government to seek alternative measures that ensure workforce integrity without hampering the growth of the tourism sector.

He stated the importance of fostering an enabling environment for economic development while promoting tourism as a key driver of Zambia’s economy.

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