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A new safety technology in-service feature for monitoring the driving style of drivers has been launched in Zambia’s capital Lusaka by an international ride-hailing, Yango.
The algorithm aggregates feedback from Yango users about rides in real time with a progressive impact scale.
If users inform about the dangerous driving style of a particular driver regularly, it would be considered as a violation of the service standards and the driver receives a warning notification in a driver app about it.
Kabanda Chewe, Yango country manager in Zambia, said in a statement on Monday, December 12, 2022 that if the situation doesn’t change after several notifications, the algorithm restricts the driver’s access to Yango.
Thus, the technology helps to warn drivers who cooperate with the service from dangerous maneuvers and possible accidents.
‘Safety is of high priority in our service and we constantly invest in our own safety technologies to contribute to the safety of the cities we operate in. We are pleased to roll out this feature in Lusaka, Kitwe and Ndola.
“We remain committed to bring in more of our safety technologies in the Zambian market that have already proved their efficiency in other markets,” Chewe said.
She said the Yango App already has a number of functions that increase the level of safety of all rides.
For example the safety tab in the app allows users to share their ride with trusted contacts so that they follow the route, users can report any personal belongings left in a vehicle and contact the customer service if the driver has violated the traffic rules, among others.
Furthermore, with each order, users can see the license plate number and the name of a partner driver who is coming to the ride.
Yango operates in more than 20 countries across Europe, Central Asia, Africa and the Middle East.
She said unlike other ride-hailing services, Yango app uses its own mapping, routing, and navigation as well as smart order distribution.
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