Lead by example in implementation of smart invoicing project, manufacturers tell govt

The Zambia Association of Manufacturers (ZAM) has urged the government to lead by example in implementing the Smart Invoicing System across all public revenue points, including government departments, state-owned enterprises and local councils.

In a statement issued Friday, ZAM president, Ashu Saga, said that the full adoption of Smart Invoicing within these entities would establish a standardized process that enhances transparency and accountability throughout government operations.

Saga stated that government leadership in this digital initiative would set a precedent, encouraging wider adoption among businesses.

“To achieve its goals, the Zambia Revenue Authority (ZRA) must also focus on formalizing the informal economy,” Saga said.

He noted that a large share of Zambia’s economic activities are untaxed and unregulated within the informal sector.

Saga stressed that extending the reach of Smart Invoicing into the informal sector could broaden the tax base and foster fair competition across businesses.

He assured that ZAM remains committed to collaborating with ZRA and other stakeholders to address challenges and refine the Smart Invoicing System.

He called for ongoing engagement with the manufacturing sector to ensure the system fulfills its potential to promote economic growth and a culture of compliance.

ZAM acknowledged ZRA’s efforts to modernize tax collection, with the Smart Invoicing System officially launched on October 1, 2024.

However, Saga noted that since its introduction, manufacturers have reported system glitches, leading to operational delays and increased administrative burdens.

He warned that if these issues were not addressed promptly, they risked undermining the system’s benefits, potentially affecting user compliance and satisfaction.

WARNING! All rights reserved. This material, and other digital content on this website, may not be reproduced, published, broadcast, rewritten or redistributed in whole or in part without prior express permission from ZAMBIA MONITOR.