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Meta, the developer of WhatsApp, has announced plans to comply with the European Union’s Digital Markets Act (DMA), which mandates interoperability between Meta-owned messaging platforms like WhatsApp and Messenger and third-party messaging services.
In a recent blog post, Meta outlined its technical approach to maintaining user privacy and security while integrating third-party chats into WhatsApp and Messenger.
According to The Indian Express, the Zuckerberg-led tech giant had introduced new notifications in WhatsApp and Messenger to inform users about third-party chats, with reminders appearing each time a new messaging app becomes available.
WhatsApp and Messenger users would also have the option to select which third-party apps they wish to receive messages from.
Read more: Meta unveils AI-driven advert, targets programme for businesses on WhatsApp to boost revenue
Users can choose between viewing all messages in a combined inbox or maintaining a separate folder for third-party chats.
Meta also announced support for “Rich Messaging Features,” including reactions, direct replies, read receipts and typing indicators, with plans to add group chat capabilities in 2025.
However, voice and video calls to third-party apps would only be available starting in 2027.
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